Michelle Gravatar   18.06.2014 00:54
Wonderful Experience!! Yes No What a wonderful experince. I did the 2days/1night tour. We did 3 cruises at sunset, night and sunrise. We saw snakes, orangutans, heaps of probusic monkeys, other types of monkeys, lizards, loads o bird species including 4 species of hornbells, bats, and others. The guide jum was excellent, she new every single species which we encounted and could spot creatures which I would never be able to see with out her. The accomdation was clean and the food was great. They also have a small shop near the peir if u want extra snacks. In our tour we also stopped at the caves, this was an extra 30rm, the caves are very smelly and there are 1000s of bats and cockcroaches.. The extra bonus was we saw an orangutan outside the cave. I got the driver to drop me back at sepilok so I could go see the orangutans and the rainforsest discovey centre, than i took the public bus at 4pm back to Sandakan cost 5RM. Thnx You Hotspot on an excellent tour !!!! P.S It was Heaps cheaper than other companies :)  
Maarten Gravatar   18.06.2014 00:53
Great Team, friendly and professional service! Yes No Great Team, friendly and professional service!

Thanks again for the very nice experience!

Maarten (Belgium)
Haitham Gamal Gravatar   18.06.2014 00:52
Thanks! Sandakan Hotspot! Yes No Thx Sandakan Hotspot really I spent a great time in amazing places, I cant forget Elephants in Kinabatangan River they are very cute specialy the small one who was drinking from the river :), crocodiles, lizards and orang utan, also the day in Mangroves Cruise and the fireflies there its very nice and the people very friendly, yes it was a nice holiday there. In the end thx again and I'll try to come back as soon as I can, best regards from all Egyptions.  
Sue Gravatar   18.06.2014 00:52
“Did the day tour” Yes No Long drive to kindergarten (not sure this is the correct spelling!) river but well worth every minute. We saw orang-utans , probiscus monkeys and many other animals and birds. The guides were very knowledgeable and went that extra mile to ensure everybody in the boat saw everything. Staff aT the lodge were friendly and the food was great. Best of all, no rain and no mozzie bites! Would loved to have stayed longer.

Visited September 2013
Jen & Terry Gravatar   18.06.2014 00:51
Great tour from Hotspot Yes No The team were recommended by Sandakan tourist information centre and they did well and for RM4xx we signed up to a wicked place to stay in Kinabangtagan (or however you spell it!). I choose not to tripadvisor this place as it was a spontaneous choice and thought if I did I might regret it! However, when we arrived there we were greeted nicely and shown to a lovely queen sized bedroom with it\'s own balcony. Food was fantastic and especially good as we are vegetarians. The guide was great and we saw wild orangutans which was really rare!

Great tour, I would definitely recommend it!
Cleggy Gravatar   18.06.2014 00:50
Unforgettable, well organised trip Yes No Let's face it, people come to Sandakan for the sanctuaries, wildlife and WWII tributes. The town itself has little to offer the Western traveller. Very grubby working town with the usual Asian extremes of rich and poor.

We had emailed our hotel who recommended this tour agency. Mr Lai, the owner, called us on the first morning of a three day stay and arranged to meet us at our hotel to agree our preference. Not cheap but we thought we may as well go for it and were not disappointed. We decided upon the day trip to Sepilok, the Rain Forest Discovery Centre and Labuk Bay.

The guide arrived on time in a small 8 seater minibus and the two of us were joined by a family of three and set off for the various locations.

I will review each experience separately but just to say here that we returned to the hotel later in the day with lifelong memories of a wonderful day. Unhurried, well organised and thoroughly worthwhile tour.
Scilla Gravatar   18.06.2014 00:49
Excellent service at Sandakan Hotspot Yes No My husband and I were trying to organise our trip to Borneo (Sandakan) for our honeymoon this December/January. We had set places we wanted to visit - (Sellington Island, Sepilok, Lambok Kinabatangan River, etc) in a very short space of time (one week). We were finding it difficult to get responses from the various places etc - Crystal Quest! Then someone refereed us to Sandakan Hotspot who were just wonderful!. Mr Lai the manager helped us plan our trip based on what we wanted and then he booked everything for us at the same costs as if we booked directly with the different tours. Mr Lai was super efficient and responded to all our queries usually within 24hrs and he also gave us practical advice that would make things cheaper for us like bus times, price of a taxi trip from a to b. The list could go on forever but I will finish by saying that I would highly recommend Mr Lai if you are planning a trip to Sandakan as he was extremely helpful! Scilla and Kev  
Anonymous Gravatar   18.06.2014 00:49
Yes No Perfect! very nice accomodation. they added additional insect protector to the windows and they were very helpfull! i went sick one day and they drove me to the doctor for free. soo nice people. good accomodation adn good food. we would recommand this to anyone!! very good guide. in common, excellent!!  
Anonymous Gravatar   18.06.2014 00:48
fantastic holiday Yes No We came to the office with concrete wishes where and when to stay. all our wishes were made true by Lai, the boss of the travel agency who was very helpful and reliable. absolutely recommandable  
Tan Gravatar   18.06.2014 00:45
Excellent Agency Yes No My stay at the Kinabatangan River area was great, with the help of Hotspot and Mr. Lai, the manager. They are reliable and helping people which can help you plan your trip and make it smooth. They are just located at the Sandakan Bay square, easy to find.  
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Travel Details


By Flights: You can fly to Sandakan direct from Kuala Lumpur, Kota Kinabalu or Tawau. Please visit AirAsia.com or Malaysia Airlines

By Land: You can come to Sandakan by express bus from Kota Kinabalu (6 hours), Mt. Kinabalu National Park (4 hours), Lahad Datu (4 hours), Tawau (5 hours) and Semporna (5 hours)

By Ferry from Zamboanga (Phillipines): 17 hours. Please contact Timarin at +6089-212063 during office hours 9.00am to 5.00pm (Monday to Friday). Closed on Sat and Sun.

Time Zone: Sandakan is 8 hours ahead of GMT.

Weather: Average around 32ÂșC and humidity can reach up to 95% throughout the year. Monsoon season is from November until February where we will expect more rain compared to other months.

Clothing: Clothing made of cotton are suitable because Malaysia's climate is generally hot and humid. For outdoor activities, please bring along comfortable light clothing, swim wear, towel, binocular, sun block lotion, personal toiletries, insect repellent, torchlight, hat, leech sock, walking shoes, sandal & raincoat.

Currency: Ringgit Malaysia (RM) is the Malaysian unit of currency, The currency comes into notes of RM 1, RM 2, RM 5, RM 10, RM 50 and RM 100. Besides, coins are issued in 5 cents, 10 cents, 20 cents, and 50 cents denominations.

Payment: All price quoted is based on CASH basis. However, Visa and Mastercard are accepted with a 2.5% surcharge. We DO NOT accept traveller's cheque. Purchasing of drinks and snacks at Lodge are all based on CASH basis.

Tipping: If you are happy and satisfied with the service at Sandakan Hotspot, it's always a nice way to express your appreciation for a good service with tipping.

Tour Packages

HS815: 2D1N Borneo Natural Resort...

Borneo Natural Resort The resort is approximately 2.5 hours...

HS810: Wildlife Tours Day Trip...

Package Code: HS810 Places of Interest: Bornean Sun Bear ...

HS809: Fireflies & Mangroves Cruise...

Package Code: HS809 Places of Interest: Fireflies & M...

HS808: 1 Day 1 Night Selingan Turtle Island...

Package Code: HS808 Places of Interest: Selingan Turtle I...

HS807: Day Trip (Sepilok, Rainforest Discovery Cen...

Package Code: HS807 Places of Interest: Sepilok Orang Uta...

HS806: Kinabatangan River (Sukau) & Goamantong Cav...

Package Code: HS806 Places of Interest: Kinabatangan Rive...

Our Company


1st Floor, Lot 41, HS4, Sandakan Habour Square
Sandakan, Sabah 90000

Mr. Lai Nyuk Chew

Phone: +6089-210213
Mobile: +6019-853 7456 / +6012-866 9213

Latest: Sandakan Hotspot - HS810: Wildlife Tours Day Trip